Politique d’expédition

Shipping & Return Policy

Company: HCA TREND LTD
Email: admin@littlebabyworld.co
Address: 24-26 Arcadia Avenue, FIN009/NOMAIL, London, N3 2JU, United Kingdom
Company Number: 15845976

1. Shipping Policy

We offer international shipping across Europe and the United States.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Delivery Time

  • Europe: 5–10 business days
  • United States: 7–12 business days

Delivery times may vary depending on customs, carrier delays, or peak periods.

Shipping Costs

Shipping fees are calculated at checkout or offered as free shipping during promotional campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

Customs & Duties

  • Customers in the United States and certain European countries may be subject to import taxes or customs duties.
  • These charges are the responsibility of the customer.

2. Return Policy

We offer a 14-day return policy from the date of delivery.

Eligibility for Returns

To be eligible for a return:

  • Item must be unused and in original packaging
  • Must be in the same condition as received
  • Proof of purchase is required

Non-Returnable Items

  • Personalized or custom-made products
  • Hygiene-sensitive items (if opened/used)
  • Digital products or downloadable content

3. Return Process

To initiate a return, please contact us at:
📧 admin@littlebabyworld.co

Include:

  • Order number
  • Reason for return
  • Photos (if product is damaged or defective)

Once approved, you will receive return instructions.

4. Return Shipping Costs

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable
  • If the product is defective or incorrect, we will cover the return cost

5. Refunds

After receiving and inspecting your return:

  • Refunds are issued within 5–10 business days
  • Refund will be made to the original payment method

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the issue

We will offer:

  • Replacement OR
  • Full refund (including shipping)

7. Order Cancellation

Orders can be canceled within 12 hours of purchase.
After this period, the order may already be processed and cannot be canceled.

8. Contact Us

For any questions regarding shipping or returns:

📧 admin@littlebabyworld.co